Liner and Cover Warranty Info
Registration and Resources
Ways To Register Your Warranty
To register your warranty, send us your Warranty Card within 25 days of installation via:
1. Mail It:
Branded Manufacturing LLC
805 Industrial Park Drive Trenton, TN 38382
2. Online Registration:
Complete the Warranty Registration form with you and your installer’s information and we will send you a confirmation email that your warranty is registered.
Warranty Registration
After receiving all of your warranty information, we will send you a confirmation in usually 1-2 business days. Feel free to contact us at 731-345-4500 or email us
How To Claim Your Warranty
Step-by-Step Guide
Identify the Issue:
Determine if the problem is a manufacturing defect. Before removing anything, take pictures of the issue for reference. Consult our warranty to understand what constitutes a manufacturing defect.
Obtain Authorization:
Contact your dealer or distributor to get a RETURN GOODS AUTHORIZATION number. They will guide you on whether the whole product or just a part of it needs to be returned.
Await Confirmation:
After the return, our team will analyze the Liner parts. You will be informed whether your claim is accepted or denied under the Branded Warranty terms, usually within seven days.
- Full Product Return:
If required, repack the entire product on the original skid and return it to your distributor or Branded Manufacturing, LLC. as directed. - Partial Return: If required, please send the defective part, and serial numbers.
- Cutting Out the Defective Part: Remove the defective section, ensuring to leave at least 3 inches of non-defective material around it. For guidance on how to do this correctly, refer to Image 1.
- Extracting Operator’s Initials and Serial Number: Cut out the operator’s initials and Serial Number, usually found at the bottom of a wall seam. In case there are multiple seams, refer to Image 2 to locate the correct section. Send these parts to the distributor or Branded Manufacturing, LLC. as instructed
- Removing Liner Bead Serial Number: Find and cut out the section of the liner’s bead that has the liner’s serial number. Refer to Image 3 for an example of what the serial number will look like. Place this with the other parts of the liner required to claim the warranty.
Image 1 – Defective Sample
Image 2 – Liner Serial Number
Image 3 – Bead Serial Number
